Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Budlytics mobile app and website (together, the “Service”), operated by Natural Integrity LLC (“Budlytics,” “we,” “us”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility (21+)

The Service is intended only for adults who are 21 years of age or older. By using the Service, you represent that you are at least 21 and that using the Service is lawful where you are located. We may require age confirmation and may terminate accounts that do not meet this requirement.

2. What Budlytics Is — and Is Not

Budlytics is an independent, informational transparency platform. We index and display Certificates of Analysis (“COAs”) — published cannabis lab-test reports — and related information so consumers can review independent lab data.

Budlytics is not:

• a seller, marketplace, dispensary, or delivery service — we do not sell, distribute, or facilitate the sale of cannabis or any other product;
• a source of medical, legal, or professional advice; or
• a laboratory, and we do not perform testing. See our Disclaimer for more.

3. Your Account

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Provide accurate information and keep it current. You may delete your account at any time from the app’s settings; see our Privacy Policy for how deletion is handled.

4. User Contributions & License

The Service lets you contribute content, including uploading COAs, submitting suggestions, reacting to lab results, and completing your profile (“Contributions”). When you upload a COA, you represent that it is a genuine lab document that you have the right to share, and you acknowledge that the extracted lab data is donated to Budlytics’ public database to help build an open transparency resource.

You grant Budlytics a worldwide, non-exclusive, royalty-free, perpetual license to store, reproduce, adapt, publish, and display your Contributions (and the data extracted from them) as part of the Service. If you delete your account, contributed COAs and their extracted data may be retained with your personal identity removed, as described in our Privacy Policy.

5. Acceptable Use

You agree not to:

• upload false, altered, or fraudulent COAs or other misleading data;
• scrape, harvest, or bulk-download the Service except as expressly permitted;
• use the Service to violate any law or any third party’s rights;
• interfere with, disrupt, or attempt to gain unauthorized access to the Service; or
• misuse reactions, suggestions, or other features to harass, spam, or defraud.

6. Integrity Score & Data Accuracy

The Budlytics “Integrity Score” is Budlytics’ subjective opinion and editorial rating, computed by a proprietary methodology from published test data. It is provided for general information only, is not a statement of fact about any lab, grower, brand, or product, and is not a guarantee of safety, quality, purity, or fitness for any purpose. It is not an assessment of any business’s overall quality, honesty, or legal compliance, and nothing on the Service should be read as asserting that any business has engaged in wrongdoing.

Lab data is provided by third parties and public sources; it may contain errors, may not reflect a specific product you purchase, and results vary between batches. Always verify independently. Labs, growers, and brands may request corrections or removal at support@budlytics.app.

7. Donations

Budlytics may accept voluntary donations, processed by our payment provider, Stripe. Donations are voluntary gifts, provide no goods or services in return, are generally non-refundable, and are not tax-deductible unless we expressly state otherwise. You are responsible for any applicable fees or taxes.

8. Intellectual Property

The Budlytics name, logo, Service, and original content (excluding user Contributions and third-party data) are owned by Natural Integrity LLC and protected by intellectual-property laws. Factual lab data is not owned by us. We grant you a limited, revocable, non-transferable license to use the Service for your personal, non-commercial purposes.

9. Third-Party Content & Links

The Service references labs, growers, brands, and other third parties, and may link to third-party sites. We do not endorse and are not responsible for third-party content or practices. Reference to a third party does not imply any affiliation or endorsement.

10. Disclaimers & Limitation of Liability

THE SERVICE AND ALL DATA ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, BUDLYTICS AND NATURAL INTEGRITY LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, OR FOR ANY DECISION MADE IN RELIANCE ON THE SERVICE. Our total liability for any claim will not exceed the greater of the amount you paid us in the prior 12 months or USD $50. See our Disclaimer for additional terms.

11. Indemnification

You agree to indemnify and hold harmless Budlytics and Natural Integrity LLC from any claims arising out of your Contributions, your use of the Service, or your violation of these Terms.

12. Termination

We may suspend or terminate your access at any time for violation of these Terms or to protect the Service. You may stop using the Service and delete your account at any time.

13. Changes to These Terms

We may update these Terms from time to time. Material changes will be noted by updating the “Last updated” date, and continued use after changes constitutes acceptance.

14. Governing Law

These Terms are governed by the laws of the State of Alabama, without regard to conflict-of-law rules. To the extent any dispute is not subject to arbitration under Section 15 — including any dispute for which you have opted out, any matter brought in small claims court, or any request for injunctive relief to protect intellectual property — it will be brought exclusively in the state or federal courts located in Alabama, and you consent to their jurisdiction and venue.

15. Dispute Resolution; Binding Arbitration; Class Action Waiver

15.1 Please read this section carefully — it affects your legal rights. This Section 15 requires you and Budlytics to resolve most disputes through binding, individual arbitration instead of in court. It waives your right to a jury trial and your right to participate in a class action. You may opt out of arbitration within 30 days, as explained in Section 15.10. If you do not opt out, you and we are each giving up the right to sue in court, except for the limited matters described below.

15.2 Informal resolution first. Before starting an arbitration, you and we agree to first try to resolve the dispute informally for at least 30 days. Send a written notice of dispute to support@budlytics.app describing the dispute and the relief you seek; we will send any notice to you at the email address on your account. Completing this informal process is a condition that must be met before either party may begin arbitration.

15.3 Agreement to arbitrate. Except for the matters described in Sections 15.8 and 15.9, you and we agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, the Integrity Score, or your use of Budlytics — whether based in contract, tort, statute, or any other legal theory, and whether it arose before or after you accepted these Terms — will be resolved by binding, individual arbitration and not in a court of law.

15.4 The Federal Arbitration Act governs. This Section involves interstate commerce, and the Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs its interpretation and enforcement. The arbitrator decides threshold questions about the arbitrability, scope, and enforceability of this Section, except that a court — not the arbitrator — decides the enforceability of the Class Action Waiver in Section 15.6.

15.5 Administrator, rules, fees, and location. The arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect, before a single neutral arbitrator. If the AAA is unavailable, the parties will agree on another established administrator or a court may appoint one. We will pay the filing, administration, and arbitrator fees to the extent required by the AAA Consumer Arbitration Rules or applicable law; otherwise each party is responsible for its own attorneys’ fees and costs unless a statute or the arbitrator provides otherwise. The arbitration may be conducted by video or telephone, and any in-person hearing will take place in the U.S. county where you reside or another location the parties agree on. The arbitrator will issue a written decision explaining the essential findings.

15.6 Class action waiver. YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate the claims of more than one person or preside over any class or representative proceeding. If this waiver is found unenforceable as to a particular claim, that claim will be severed and heard by a court while all remaining claims proceed in arbitration.

15.7 Jury trial waiver. TO THE FULLEST EXTENT PERMITTED BY LAW, IF A DISPUTE PROCEEDS IN COURT RATHER THAN ARBITRATION, YOU AND WE EACH WAIVE ANY RIGHT TO A TRIAL BY JURY.

15.8 Small claims exception. Either party may instead bring an individual claim in a small claims court of competent jurisdiction, so long as the matter stays in that court and proceeds only on an individual (non-class) basis.

15.9 Intellectual property. Nothing in this Section prevents either party from asking a court for temporary or preliminary injunctive relief to protect its intellectual property (including the Integrity Score methodology) or confidential information, pending the outcome of arbitration.

15.10 Your right to opt out. You may opt out of this Section 15 (other than Section 15.7 and Section 15.8) within 30 days after you first accept these Terms by sending written notice to support@budlytics.app that states your name, the email address associated with your account, and a clear statement that you want to opt out of arbitration. Opting out will not affect any other part of these Terms, and disputes will then be handled under Section 14. If you do not opt out within 30 days, you agree to be bound by this Section.

15.11 Future changes; survival. If we make a material change to this Section after you first accept these Terms, you may reject that change by sending written notice to support@budlytics.app within 30 days after it takes effect, in which case the most recent version before the change will govern. This Section survives termination of these Terms and your account. Except as stated in Section 15.6, if any part of this Section is found unenforceable, the remaining parts stay in effect.

16. Contact

Questions about these Terms: support@budlytics.app.